The most important feature distinguishing any online casino from all the others is its promotional structure, particularly its loyalty program. These rewards are essentially cash back on every stake, and they ensure that you get the most out of every bet that you place. Gala Casino’s lucrative VIP program is a vital reason why it’s one of the fastest-growing casinos online.
At Gala, comp points are the currency of the loyalty program, and the casino awards them at a rate of one comp point per £10 wagered. Gala supports fractional amounts as well, so if you play a £2 spin on a Gala fruit machine, the casino will award you 0.20 comp points. You can check your balance at any time, via the website or the software client.
Every comp point accrued is like XP that dictates your loyalty level. New players have a default member status, but they rise through the ranks to Bronze, Silver, Gold and finally Platinum. Status, however, is not permanent, and an XP level must be maintained on a monthly basis in order to maintain the VIP status.
Earned comp points also go into a pool that can be spent. Spent points do not affect your reward level; they simply convert into bonus cash, based on your status. For regular members, comp points convert to cash at the rate of 100:1. At higher loyalty tiers, the conversion rate is much more lucrative.
Beyond a more favourable conversion rate, each loyalty tier provides additional benefits. At each new tier, you receive a welcome prize, and you receive an additional prize whenever you’ve maintained a particular loyalty status for three months. At Bronze level, you receive the VIP newsletter and earn a bonus on each birthday. At Platinum level, you have a direct line to a dedicated support specialist.